Descripción:

Description

A Software Engineer Test I accelerates the delivery and improves the quality of NICE inContact products. This position is responsible for designing and implementing build and test infrastructure, creating and enforcing good engineering practices, and evaluating product quality for various external and/or internal NICE inContact products. The primary responsibility for a Software Engineer Test I will be to work with the development and test engineering teams to create new test harnesses, automate testing, implement new automation tools and create innovative automated test systems. These test systems explore and validate the functional correctness, performance capabilities, and resource usage of our software, as well as their interaction with other NICE inContact systems and infrastructure.


As a Software Engineer in Test I, a Typical Day Might Include the Following:

Build advanced automated test suites to exercise our world-class applications.

Develop and execute a complete test strategy for assigned products and features including verification of functionality, performance, security and scalability

Work with the development and test engineering teams to automate testing.

Conduct research on emerging technologies.

Analyze and decompose a complicated software system and design a strategy to test this system.

Communicate QA results, risks and project status to management team as well as other stake holders

Manage multiple projects simultaneously

Follow and execute on team-specified "done" criteria for testing stories

Continuously streamline and improve the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated

Interact closely with developers offering suggestions and ideas for improving the quality of products

Analyze testing results to enhance future test plans and scenarios. (Including metrics and benchmarks to gauge improvement)

Pro-active investigation/verification of production defects and continuous improvement of regression tests

Create automated testing scripts using Microsoft CodedUI, Selenium, or other tools as required

Create QA tasks in TFS and monitor individual burn-downs to ensure completion

Identify log, track and report bugs to QA management and development team as well as accurately report hours in TFS

Become a subject matter expert with NICE inContact product(s).

Communicate in an effective and professional way with customers in and outside of NICE inContact

To Land This Gig You'll Need:

​BS in Computer Science or similar field or equivalent work experience required.

1 - 3 years of relevant work experience, including development and/or test automation experience

Strong understanding of SQL and SQL Server Management Studio

Strong understanding of software design and programming in C# coding language

Understanding of QA practices and policies.

Experience with the following types of testing:Data validationFunctionalUsabilityIntegration

Understanding of MS Office

Understanding of the SDLC in an agile environment.

Possess strong organizational and time management skills

Good scripting skills in at least one common language (Python, Perl, Shell).

Bonus Experience:

Experience with Telecommunications

Experience with VOIP Technology

Ability to work independently and self-manage projects

Familiarity with .NET 3.5/4.0 and above